Common Popcorn Questions


Does Kernel Season's provide free samples?
Due to the high volume of requests, Kernel Season's is unable to provide free samples. However, any orders placed with us are 100% guaranteed. If for any reason you are unhappy with a particular flavor we will refund your money or send you a new flavor to try. Also, thousands of movie theatres across the country offer Kernel Season's as a free shake-on popcorn topping.


Are Kernel Season's Products Gluten Free?
Yes, ALL of Kernel Season's products are certified gluten free by the Gluten Free Certification Organization. For more information please call our customer service at: 866-328-7672.


Is Kernel Season's certified Kosher?
Kernel Season's is certified Kosher by the Chicago Rabbinical Council (CRC).


Does Kernel Season's take flavor suggestions?
While we at Kernel Season’s are always grateful to hear from loyal customers about their experience with our products, as a rule, we do not accept unsolicited ideas regarding our products or our business from customers. Our policy is in no way meant to be a rejection of the ideas of our customers or others who, after all, have so wisely chosen Kernel Season’s. Rather, we have this policy in place to avoid potential misunderstandings. So, we humbly ask that you refrain from submitting any unsolicited ideas or other works to Kernel Season’s or its employees. We are happy to have you as part of the Kernel Season’s family and appreciate your understanding. For updates on new flavors and product offerings, please refer to our website.


What is the shelf life of the Seasoning?
Kernel Season's Popcorn Seasonings have an 18 month shelf life.


Does Kernel Season's offer donations?
Because of the great number of requests received each year, Kernel Season's is forced to limit the number of requests it is able to fill. Requests for donations of products may be submitted in writing, along with detailed information about the organization, event, and any other material that will allow us to evaluate the request to: Kernel Season's, LLC, 2401 E. Devon Ave, Elk Grove Village, IL 60007. Attention: Community Affairs Division. PLEASE NOTE: We are sorry that we cannot accept any requests made by Email!


How long does it take to receive my order?
We ship from Chicago via UPS basic to anywhere in the continental United States. Our goal is to process and ship the order within 1-3 business days. Shipping can take 4-7 business days based on your distance from Chicago. You order should arrive within 7-10 business days.


Does Kernel Season’s ship to APO/FPO addresses?
Yes


Can Kernel Season's be used on any type of popcorn?
Microwave Popcorn: Generously sprinkle 1 capful onto freshly popped popcorn. Close bag and shake well.
Air-Popped Popcorn: Spray popcorn with Kernel Season's Spritzer or another butter/oil spray to help the seasoning stick. Generously sprinkle 1 capful of seasoning onto popcorn and shake well.




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